生活服务交易系统(全融合版)流程简介
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生活服务交易系统主要针对融合后的小程序,开发者如有疑问,可联系对接的运营或者行业BD。
预下单
关键步骤说明:
- •步骤5: 开发者需要完成预下单扩展点配置才能实现预下单请求流程,预下单扩展点 请参考: https://developer.open-douyin.com/docs/resource/zh-CN/mini-app/develop/server/trade-system/agency-trade-system/pre-order/callback
- •步骤9:抖音客户端在拿到预下单结果后,会自动唤起收银台。
支付
关键步骤说明:
- •步骤4: 开发者需要完成消息通知地址配置才能接收抖音支付回调通知,回调接口请参考:https://developer.open-douyin.com/docs/resource/zh-CN/mini-app/develop/server/trade-system/agency-trade-system/payment/notify-payment-result
- •步骤6: 回调可能存在延时,开发者也可主动查询订单信息,订单信息查询接口请参考: https://developer.open-douyin.com/docs/resource/zh-CN/mini-app/develop/server/trade-system/agency-trade-system/query-info/query-order/
退款
过期自动退
关键步骤说明:
- •步骤2:开发者需要完成退款扩展点配置才能实现退款请求流程,退款扩展点请参考: https://developer.open-douyin.com/docs/resource/zh-CN/mini-app/develop/server/trade-system/agency-trade-system/refund/refund-callback
- •步骤6:步骤2的扩展点请求信息中,会包含退款单是否需要审核信息,对于需要审核的退款单,需要开发者在审核完成后将审核结果同步给交易系统,发起退款。同步退款审核结果请参考: https://developer.open-douyin.com/docs/resource/zh-CN/mini-app/develop/server/trade-system/agency-trade-system/refund/audit-callback
- •步骤9:开发者需要完成消息通知地址配置才能接收退款结果通知,回调接口请参考: https://developer.open-douyin.com/docs/resource/zh-CN/mini-app/develop/server/trade-system/agency-trade-system/refund/notify-result
- •步骤11:回调可能存在延时,开发者也可主动查询退款信息,退款信息查询接口请参考: https://developer.open-douyin.com/docs/resource/zh-CN/mini-app/develop/server/trade-system/agency-trade-system/refund/query-refund
用户退款
关键步骤说明:
- •步骤4:开发者需要完成退款扩展点配置才能实现退款请求流程,退款扩展点请参考: https://developer.open-douyin.com/docs/resource/zh-CN/mini-app/develop/server/trade-system/agency-trade-system/refund/refund-callback
- •步骤8:步骤2的扩展点请求信息中,会包含退款单是否需要审核信息,对于需要审核的退款单,需要开发者在审核完成后将审核结果同步给交易系统,发起退款。同步退款审核结果请参考: https://developer.open-douyin.com/docs/resource/zh-CN/mini-app/develop/server/trade-system/agency-trade-system/refund/audit-callback
- •步骤9:开发者需要完成消息通知地址配置才能接收退款结果通知,回调接口请参考: https://developer.open-douyin.com/docs/resource/zh-CN/mini-app/develop/server/trade-system/agency-trade-system/refund/notify-result
- •步骤11:回调可能存在延时,开发者也可主动查询退款信息,退款信息查询接口请参考: https://developer.open-douyin.com/docs/resource/zh-CN/mini-app/develop/server/trade-system/agency-trade-system/refund/query-refund
抖音客服退款
关键步骤说明:
- •步骤3:开发者需要完成退款扩展点配置才能实现退款请求流程,退款扩展点请参考: https://developer.open-douyin.com/docs/resource/zh-CN/mini-app/develop/server/trade-system/agency-trade-system/refund/refund-callback
- •步骤7:开发者需要完成消息通知地址配置才能接收退款结果通知,回调接口请参考: https://developer.open-douyin.com/docs/resource/zh-CN/mini-app/develop/server/trade-system/agency-trade-system/refund/notify-result
- •步骤9:回调可能存在延时,开发者也可主动查询退款信息,退款信息查询接口请参考: https://developer.open-douyin.com/docs/resource/zh-CN/mini-app/develop/server/trade-system/agency-trade-system/refund/query-refund
开发者退款
关键步骤说明:
- •步骤1:开发者可直接发起退款,调用成功会立即给用户进行资金退款,退款接口参考: https://developer.open-douyin.com/docs/resource/zh-CN/mini-app/develop/server/trade-system/agency-trade-system/refund/apply
- •步骤7:开发者需要完成消息通知地址配置才能接收退款结果通知,回调接口请参考: https://developer.open-douyin.com/docs/resource/zh-CN/mini-app/develop/server/trade-system/agency-trade-system/refund/notify-result
- •步骤9:回调可能存在延时,开发者也可主动查询退款信息,退款信息查询接口请参考: https://developer.open-douyin.com/docs/resource/zh-CN/mini-app/develop/server/trade-system/agency-trade-system/refund/query-refund
核销
三方码核销
关键步骤说明:
抖音码核销
关键步骤说明:
- •步骤3:开发者需要从二维码中拿到加密凭证或者直接使用用户券码查询可核销的券码信息,验券准备接口参考:https://developer.open-douyin.com/docs/resource/zh-CN/mini-app/develop/server/trade-system/agency-trade-system/fulfillment/douyin-code/delivery-prepare
- •步骤7:开发者需要完成消息通知地址配置才能接收核销结果通知,回调接口请参考:https://developer.open-douyin.com/docs/resource/zh-CN/mini-app/develop/server/trade-system/agency-trade-system/fulfillment/douyin-code/verify-msg
- •步骤9:回调可能存在延时,开发者也可主动查询券码状态信息,券码状态信息查询接口请参考: https://developer.open-douyin.com/docs/resource/zh-CN/mini-app/develop/server/trade-system/agency-trade-system/query-info/query-item-info