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  • 私信管理
  • 发送私信消息
  • 接收私信消息事件
  • 接收用户进入私信会话页事件
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  • 接收私信消息事件

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    概述

    Webhooks 说明文档可参考:Webhooks 概述
      Scope: im.direct_message​
      新能力上线能力实验室后,经营者可在“控制台-能力管理-能力实验室”中申请。​
      后期能力若转为正式开放能力,可在“控制台-能力管理-互动管理”中申请。​
    接收私信消息事件包括事件如下:​
    事件名​
    事件介绍​
    im_receive_msg​
    接收私信,用户收到私信触发​
    im_send_msg​
    发送私信,用户发送私信触发​

    使用限制​

    图片消息和视频分享消息不返回具体 URL,需到抖音端内 APP 内查看。​

    事件参数​

    参数​
    类型​
    含义​
    event​
    string​
    事件名,唯一标识​
      接收到的私信:im_receive_msg​
      发送出去的私信:im_send_msg​
    from_user_id​
    string​
    发送方 open_id​
    to_user_id​
    string​
    接收方 open_id​
    client_key​
    string​
    开发者唯一标识​
    log_id​
    string​
    事件推送 log_id ,用于抖音内部排查问题使用​
    content​
    struct​
    具体内容,类型:结构体​
    conversation_short_id​
    string​
    会话 ID​
    server_message_id​
    string​
    消息 ID​
    conversation_type​
    int​
    会话类型(1:私聊)​
    message_type​
    string​
    消息类型(不同类型消息参数见下方介绍)​
      text:文本​
      image:图片​
      emoji:动图表情,非动图表情为text类型 ​
      video:视频​
      other:其他 不同类型消息参数见下方介绍​
    source​
    string​
    区分发出应用​
      通过发送私信消息接口发送,会显示具体的 clientkey​
      通过端上主动发送,该字段默认为空​
    create_time​
    int​
    消息创建时间,13位毫秒时间戳​
    user_infos​
    list<struct>​
    用户基本信息,包括:昵称和头像​
    open_id​
    string​
    用户 open_id​
    nick_name​
    string​
    昵称​
    avatar​
    string​
    头像链接​

    文本消息​

    { "event": "im_receive_msg", "client_key": "asdfavetgbvasf", "from_user_id": "ac6479a5-d7a6-4018-84be-c29bfc00000", "to_user_id": "aaa-7ae0-4399-914a-5eb1df5861ba", "log_id":"201120482481297091527498902AASD", "content": { "conversation_short_id": "@c29bfc000+MNggFhRkwGuX1ntuc0QfA0VnmRejrzWUBwDdDYrU9MpJSYEVV6/2hKU0il5iay8J99+0t5j3zrbA==", "server_message_id": "@c29bfc000+MNggFhRkwGuX1ntuc0RPc0VHKefj/yWEJ8DtjUrU9MpJSYEVV6/2hKrOcqY1gIxctCXW23v4oW/Q==", "conversation_type": 2, "create_time": 1656571939562, "message_type": "text", "text": "你好,抖音" } }
    参数​
    含义​
    message_type​
    消息类型,text​
    text​
    消息文本​

    表情消息​

    { "event": "im_receive_msg", "client_key": "asdfavetgbvasf", "from_user_id": "eeb0ea9b-bed4-4b70-913d-c29bfc00000", "to_user_id": "aaa-7ae0-4399-914a-5eb1df5861ba", "content": { "conversation_short_id": "@c29bfc000+MNggFhRkwGuX1ntucyQ/A1Wn+VfTX3Vk9xDdDQrU9MpJSYEVV6/2hK6gbUC8gjaV/y3CS18WtfMw==", "server_message_id": "@c29bfc000+MNggFhRkwGuX1ntuc1RPw2VXmSfjn/VE9zCtHSrU9MpJSYEVV6/2hKk8cLQDaYzbQpImhvw1Y4FQ==", "conversation_type": 1, "create_time": 1656671771668, "message_type": "emoji", "resource_type": "gif", "resource_width": 450, "resource_height": 450, "resource_url": "" } }
    参数​
    含义​
    message_type​
    消息类型,emoji:动图表情消息,非动图表情消息为text类型 ​
    resource_type​
    资源类型​
    resource_height​
    资源高度​
    resource_width​
    资源宽度​
    resource_url​
    资源链接​

    图片消息​

    { "event": "im_receive_msg", "client_key": "asdfavetgbvasf", "from_user_id": "ac6479a5-d7a6-4018-84be-c29bfc00000", "to_user_id": "8067f050-f8cf-4fa3-9357-c29bfc00000", "content": { "conversation_short_id": "@c29bfc000+MNggFhRkwGuX1ntuc0QfA0VnmRejrzWUBwDdDYrU9MpJSYEVV6/2hKU0il5iay8J99+0t5j3zrbA==", "server_message_id": "@c29bfc000+MNggFhRkwGuX1ntuc0RPc0VHKefj/yWEJ8DtjUrU9MpJSYEVV6/2hKrOcqY1gIxctCXW23v4oW/Q==", "conversation_type": 1, "create_time": 1656571939562, "message_type": "image" } }
    参数​
    含义​
    message_type​
    消息类型​
      image: 通过抖开发送私信消息 OpenAPI 或其他平台发送的图片消息​

    视频分享消息​

    { "event": "im_receive_msg", "client_key": "asdfavetgbvasf", "from_user_id": "eeb0ea9b-bed4-4b70-913d-c29bfc00000", "to_user_id": "8067f050-f8cf-4fa3-9357-c29bfc00000", "content": { "conversation_short_id": "@c29bfc000+MNggFhRkwGuX1ntucyQ/A1Wn+VfTX3Vk9xDdDQrU9MpJSYEVV6/2hK6gbUC8gjaV/y3CS18WtfMw==", "server_message_id": "@c29bfc000+MNggFhRkwGuX1ntuc1RPw2VXmSfjn/VE9zCtHSrU9MpJSYEVV6/2hKk8cLQDaYzbQpImhvw1Y4FQ==", "conversation_type": 1, "create_time": 1656671771668, "message_type": "video", "item_id": "@72NwHyW53+MNggFhRkwGuX1ntuc2RfUyVnKfdTzwU0F0CtjUrU9MpJSYEVV6/2hKy3NMVbBhh6BW27IsDFieLg==" } }
    参数​
    含义​
    message_type​
    消息类型​
      video: 视频分享消息,即用户在抖音首页相关视频点击右下角分享按钮 - 选择分享的用户 - 分享的视频消息​
    item_id​
    加密后的视频 ID​

    本地图片消息​

    { "event": "im_receive_msg", "client_key": "asdfavetgbvasf", "from_user_id": "ac6479a5-d7a6-4018-84be-c29bfc00000", "to_user_id": "8067f050-f8cf-4fa3-9357-c29bfc00000", "content": { "conversation_short_id": "@c29bfc000+MNggFhRkwGuX1ntuc0QfA0VnmRejrzWUBwDdDYrU9MpJSYEVV6/2hKU0il5iay8J99+0t5j3zrbA==", "server_message_id": "@c29bfc000+MNggFhRkwGuX1ntuc0RPc0VHKefj/yWEJ8DtjUrU9MpJSYEVV6/2hKrOcqY1gIxctCXW23v4oW/Q==", "conversation_type": 1, "create_time": 1723994885174, "message_type": "user_local_image" } }
    参数​
    含义​
    message_type​
    消息类型​
      user_local_image: 用户本地图片消息,即用户在聊天框中点击右下角+号 - 选择相册 - 勾选具体需要发送的图片 - 点击发送按钮,发送给另一用户的图片消息。可以通过获取消息中的多媒体资源接口获取用户本地图片消息中的图片资源 URL​

    本地视频消息​

    { "event": "im_receive_msg", "client_key": "asdfavetgbvasf", "from_user_id": "eeb0ea9b-bed4-4b70-913d-c29bfc00000", "to_user_id": "8067f050-f8cf-4fa3-9357-c29bfc00000", "content": { "conversation_short_id": "@c29bfc000+MNggFhRkwGuX1ntucyQ/A1Wn+VfTX3Vk9xDdDQrU9MpJSYEVV6/2hK6gbUC8gjaV/y3CS18WtfMw==", "server_message_id": "@c29bfc000+MNggFhRkwGuX1ntuc1RPw2VXmSfjn/VE9zCtHSrU9MpJSYEVV6/2hKk8cLQDaYzbQpImhvw1Y4FQ==", "conversation_type": 1, "create_time": 1723995366187, "message_type": "user_local_video" } }
    参数​
    含义​
    message_type​
    消息类型​
      user_local_video: 用户本地视频消息,即用户在聊天框中点击右下角 + 号 - 选择相册 - 勾选具体需要发送的视频 - 点击发送按钮,发送给另一用户的视频消息。可以通过获取消息中的多媒体资源接口获取用户本地视频消息中的视频资源 URL​

    留资卡片消息(包含空白态和完成态)​

    注:通过抖音开放平台创建/更新留资卡片接口创建的留资卡片才能收到事件回调。​

    空白态​

    { "event": "im_receive_msg", "client_key": "asdfavetgbvasf", "from_user_id": "ac6479a5-d7a6-4018-84be-c29bfc00000", "to_user_id": "8067f050-f8cf-4fa3-9357-c29bfc00000", "content": { "conversation_short_id": "@c29bfc000+MNggFhRkwGuX1ntuc0QfA0VnmRejrzWUBwDdDYrU9MpJSYEVV6/2hKU0il5iay8J99+0t5j3zrbA==", "server_message_id": "@c29bfc000+MNggFhRkwGuX1ntuc0RPc0VHKefj/yWEJ8DtjUrU9MpJSYEVV6/2hKrOcqY1gIxctCXW23v4oW/Q==", "conversation_type": 1, "create_time": 1656571939562, "message_type": "retain_consult_card", "card_id": "@72MqAjfymKYS1xNrB0sG4X1iidgOeMsMbUSpQwLJb3kYzJh7eXsSr5+aH2GTsvEv", "card_status": 1 //1:空白态;2:完成态 } }

    完成态​

    { "event": "im_receive_msg", "client_key": "asdfavetgbvasf", "from_user_id": "ac6479a5-d7a6-4018-84be-c29bfc00000", "to_user_id": "8067f050-f8cf-4fa3-9357-c29bfc00000", "content": { "conversation_short_id": "@c29bfc000+MNggFhRkwGuX1ntuc0QfA0VnmRejrzWUBwDdDYrU9MpJSYEVV6/2hKU0il5iay8J99+0t5j3zrbA==", "server_message_id": "@c29bfc000+MNggFhRkwGuX1ntuc0RPc0VHKefj/yWEJ8DtjUrU9MpJSYEVV6/2hKrOcqY1gIxctCXW23v4oW/Q==", "conversation_type": 1, "create_time": 1656571939562, "message_type": "retain_consult_card", "card_id": "@72MqAjfymKYS1xNrB0sG4X1iidgOeMsMbUSpQwLJb3kYzJh7eXsSr5+aH2GTsvEv", "card_status": 2, //1:空白态;2:完成态 "card_data": [ { "label": "姓名", "value": "Tonality" }, { "label": "手机号", "value": "12345678901" }, { "label": "城市", "value": "北京市北京市海淀区" } ] } }
    参数​
    含义​
    message_type​
    消息类型,retain_consult_card:留资卡片消息​

    其他消息​

    { "event": "im_receive_msg", "client_key": "asdfavetgbvasf", "from_user_id": "ac6479a5-d7a6-4018-84be-c29bfc00000", "to_user_id": "8067f050-f8cf-4fa3-9357-c29bfc00000", "content": { "conversation_short_id": "@c29bfc000+MNggFhRkwGuX1ntuc0QfA0VnmRejrzWUBwDdDYrU9MpJSYEVV6/2hKU0il5iay8J99+0t5j3zrbA==", "server_message_id": "@c29bfc000+MNggFhRkwGuX1ntuc0RPc0VHKefj/yWEJ8DtjUrU9MpJSYEVV6/2hKrOcqY1gIxctCXW23v4oW/Q==", "conversation_type": 1, "create_time": 1656571939562, "message_type": "other", "text": "你收到一条新消息,请打开抖音app查看" } }
    参数​
    含义​
    message_type​
    消息类型,other:其他消息​

    事件参数示例​

    { "event": "im_receive_msg", "client_key": "asdfavetgbvasf", "from_user_id": "aaa-ae9b-4dbf-add1-bf67e4093fab", "to_user_id": "aaa-7ae0-4399-914a-5eb1df5861ba", "content": { "conversation_short_id": "@9Vxc1/yDU8sqaS+gN4koEc7912foPPiLPZVyrQmgKVQabPH460zdRmYqig357zEBMaXjKvvhvwY02ISB7llsWQ==", "server_message_id": "@9Vxc1/yDU8sqaS+gN4koEc7912foPPyAPpF2rgykLFgbafb560zdRmYqig357zEBmWXVPshhwyd/y/7BQpXy/w==", "conversation_type": 1, "create_time": 1681303285997, "message_type": "text", "source": "", "text": "捷途70", "user_infos": [ { "open_id": "aaa-ae9b-4dbf-add1-bf67e4093fab", "nick_name": "刘东", "avatar": "https://p3.douyinpic.com/aweme/720x720/xxxxx-avatar/mosaic-legacy_3795_3047680722.jpeg?from=3782654143" }, { "open_id": "aaa-7ae0-4399-914a-5eb1df5861ba", "nick_name": "毕节--捷途万丰店", "avatar": "https://p3.douyinpic.com/aweme/720x720/xxxxxx-avatar/tos-cn-avt-0015_6c9ae9afb4e62e2263f98809e3dc5b6a.jpeg?from=3782654143" } ] } }